Supervisory roles Essay Example | Topics and Well Written Essays - 750 words

Supervisory roles - Essay ExampleBecause the interviewee held a supervisory role at a local bookmemory, there were around 15 employees that he has been supervising. The instruction responsibilities of a retention supervisor initially revolve around the selection, hiring, and preparation of new employees. When these staff members let undergone the proper knowledge and preparations for consort, the store supervisor handles the responsibility for developing the schedule for staff members on a weekly or monthly basis. Because the store employs a number of sales clerks, to manage the schedule has incessantly involved the consideration of the availability and dress patterns of every personnel. Moreover, when staff members report for work, it is the job of the supervisor to clear clear communications regarding the tasks assigned for every employee as well as monitor and observe the members work habits. This can help ensure that their capital punishment is satisfactory and can cont ribute to the stores long-run success (Chan and Soong 22). If a store employee is incapable of accomplishing the tasks assigned by the store supervisor, the latter should then render the problem to the concerned employee and its possible outcomes. Probation and termination are common repercussions brought about by incompetent work however, it is also essential that the store supervisor assists employees in identifying and practicing the measures for improving performance. On the whole, the nature of a store supervisors job is focused on the supervisory of service flow within the store and provision of assistance for store employees to ensure that all tasks are accomplished and a satisfactory performance is obtained. According to the interviewee, their stores education and training requirements for store supervisors include a 2 to 3-year get laid of working in similar stores and should demonstrate knowledge and ability in supervising a store, training individuals, communication, a nd store operations. Moral conduct and positive attitudes should also be exemplified. Nonetheless, despite the requirements necessary to become a store supervisor, further training had been provided to the stores members, from floor employees to store supervisors and managers, to ensure high levels of performance. My interviewee had undergone training to improve worker competency with which they were provided with information and tools as a means of enhancing skills and knowledge. Certain strategies were used, including structured conferences, worker self-rating, and provision of personal feedback. An action plan had also been provided to ensure that all short-term and long-term goals and objectives were intelligibly outlined. For my interviewee, he believes that the three most important characteristics of a good supervisor are to be an efficacious administrator, an active educator, and a sincere supporter. He should be able to have clear expectations of the work in adherence to performance standards that have been clearly defined and should accept the authority and power in a non-authoritarian manner. Procedures should also be clearly structured and constructive feedback must be effectively provided to workers, such(prenominal) as confrontation during the appropriate time as well as an honest and critical advice in such a way that the employees can be assisted in developing strength and independence. There was a time when he hired two new cashiers who had been employed part-time while attending schoolhouse to finish